Support
We're here to help you get the most out of Flow Arts Meetup
Need Help?
We're here to help! Whether you're experiencing technical issues, have questions about features, or need assistance with your account, we're ready to assist you.
If you need support because of app-related issues, or you have an app-related request, please don't hesitate to reach out.
Contact Us
We typically respond within 24-48 hours. For urgent issues, please include "URGENT" in your subject line.
Common Issues & Solutions
📱App Not Loading
Try closing and reopening the app, or restarting your device. Ensure you have a stable internet connection and that your device's operating system is up to date.
📍Location Not Working
Make sure location services are enabled for the app in your device settings. The app requires location permissions to function properly and help you find nearby flow artists and events.
👤Account Issues
If you're having trouble signing in or accessing your account, try resetting your password or clearing the app's cache. If problems persist, contact us directly.
💬Chat or Messaging Problems
If messages aren't sending or receiving, check your internet connection and ensure the app has the latest updates installed.
Reporting Issues
When reporting an issue, please include as much detail as possible:
- •A clear description of the problem
- •Steps to reproduce the issue (if applicable)
- •Your device type and operating system version
- •App version (if known)
- •Screenshots or error messages (if available)
This information helps us diagnose and fix issues more quickly.
Feature Requests & Feedback
We love hearing from our users! If you have ideas for new features, improvements, or general feedback about the app, please share them with us. Your input helps us make the app better for the entire flow arts community.
Thank you for using Flow Arts Meetup! We appreciate your patience and understanding as we work to provide the best possible experience for the flow arts community.